FAQ

Frequently Asked Questions

Get all the answers to the most frequently asked questions (FAQs) regarding some of our popular categories, managing your account, payment, vouchers and  much more.

All products on Tambotec.com.ng are shipped from Nigeria. We provide an opportunity for all our customers to shop at the most affordable prices, using any local acceptable Master debit/credit cards or Visa debit/credit cards.
Buyers are advised to carefully read all product descriptions before placing an order.

We accept all Master debit/credit cards and all Visa debit/credit cards.

We also accept direct bank transfer to “Tambo Electronics Limited” the owner of Tambotec.com.ng.

All shipping fees will be refunded to customers that picked up their orders from our office. You can find our office address at the footer of this website’s home page.

You can also call us on (+234) 705 888 1797 to arrange for your order shipment, payment or local pickup.

Your order will be delivered by our trusted delivery partners. All necessary info concerning your order like your order tracking no will be email to you for proper tracking of your order online.

Orders can be cancelled within two(2) hours of their placement; provided they have not been processed for shipping. All received order cancellations will be processed and the money refunded to your bank account within two (2) to fifteen (15) working days. Kindly note that you will bear all the bank charges and transaction fee.

Tambotec.com.ng is available to all buyers from Nigeria. You can place an order on tambotec.com.ng provided our payment processors accepts your payment cards.

All our payment processors are secured and we accept all international payment cards.

Customers can choose to pick up their orders at our office in Ikorodu, Lagos State and their shipping fee will be refunded to them.

If you have any doubt or questions, kindly call us on (+234) 705 888 1797 or email us at sales@tambotec.com.ng